Whether you’re continuing your journey, or just beginning
I’m here to support you
Services
Real care, for real people.
Facilitating a space where clients feel comfortable, safe and reassured is my ethos. I’m passionate and committed to my work, and am constantly looking for new ways to assist client’s in better managing their life independently.
You can expect a warm, nurturing yet professional experience in my sessions. I have goal-orientated approach to psychology and that has been they key to my client’s success to date.
Specialising in issues such as:
ADHD, Abuse, Addiction, Anger, Anxiety, Autism, Bereavement, Breakdown, Bullying, Career Changes, Crisis, Depression, Eating Disorders, Emotional Abuse, Fear, Feeling Alone / Isolated, Health Issues, Identity Issues, Indecisiveness, LGBT Issues, Loss of Meaning, Low Self Confidence, Motivation / Focus, Negative Thinking, OCD, Personality Disorders, Phobias, Psychosis, Relationship Problems, Self Sabotage, Sexual Abuse, Sexuality, Stress, Substance Misuse, Trauma, and more …
Other Services
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Worker's Compensation
Workcover accredited.
We are able to provide psychological care to those under Workers’ Compensation.If you are struggling to come to terms with the resulting situation of a worker’s compensation case, seeking psychological guidance could help you on your journey to healing and recovery.
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Mediation & Workplace Issues
Psychologists are expert mediators.
Our role within mediation is not to provide solutions, but to offer a space in which two parties can create a resolution between themselves.We provide a neutral third party to assist and guide the discussion to find the best possible solutions.
Common mediation is provided within family disputes, relationship conflict, workplace conflict or friendship breakdown.
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IQ Assessments
Ever wondered what your IQ might be?
We offer professional IQ testing to give you a valid score of your intellectual quotient.Using a variety of sub- tests aimed to measure different skills such as spatial recognition, mathematical ability, analytical thinking, processing speed and memory, we are able to provide an accurate IQ score.
This may assist with preparation for paediatric or school assessments.
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vocational guidance, assessments and reports
Need a little guidance?
We provide full psychological vocational assessments and offer reports that can be used to reflect skills, mental state, employment history, training and education as well as work personality styles to help identify future employment options for clients.
Healing begins the moment you feel heard.
austen psychology 2025 fees
60 minute session
au$220
$96.65 rebated via Medicare with Mental Health Care Plan provided by GP
Phone
0437 863 366
Type
Helen can offer Face to Face, Telehealth (zoom & phone) and
Walk and Talk Therapy.
Frequently asked questions
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How do I make an appointment
Please email austen.psychology@bigpond.com or call 0437 863 366 austen.psychology@bigpond.com
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Is it confidential?
Yes you will be informed of confidentiality and consent prior to the initial session.
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How long is each session?
Sessions are 45 - 60minutes in length.
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What if something happens in therapy that I don’t like?
If something in a session bothers you, communicate your concerns directly with your psychologist. Express what specifically bothered you, seek clarification, and request any necessary changes. Open communication is essential for a positive therapeutic experience.
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How can I prevent relapsing?
Prevent relapse by following your treatment plan, using coping strategies, staying active, maintaining a routine, connecting with supportive people, self-monitoring your mood, and leading a healthy lifestyle.
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What happens if I can’t attend?
Please notify us ASAP by calling 0437 863 366.
Cancelling or rescheduling within 24 hours of your session will result in forfeiture of the session.
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What is psychological treatment?
Psychological treatment involves therapeutic techniques to help individuals manage and overcome mental health issues. It includes methods like cognitive-behavioural therapy (CBT), talk therapy, and other counselling strategies aimed at improving emotional well-being, coping skills, and overall mental health.
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Do I need to bring anything to my appointment?
Bring any relevant documents, such as insurance information or referral letters. Also, bring a list of medications, past therapy notes, and specific concerns or goals you want to discuss.
If you are being referred please bring a copy of the Mental Health Care plan provided by your Doctor.
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How many sessions will I need?
Psychology isn’t a one-size-fits-all or “set and forget” process. The number of sessions you may need can vary depending on your individual circumstances, goals, and the nature of the concerns you’re seeking support for. Some people find a few sessions helpful, while others may benefit from longer-term support.
If you have a Mental Health Care Plan from your GP, you’re eligible for 6 Medicare-rebated sessions initially, with the potential to access up to 10 rebated sessions per calendar year. Your psychologist will work with you to review your progress and recommend a plan that suits your needs.
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Can I get rebates from private health insurance or Medicare?
$96.65 is rebated via Medicare with Mental Health Care Plan provided by GP.
(This rebate is indexed every year).In Australia, you can often get rebates on your private health insurance for psychologist appointments. The extent of the rebate depends on your specific insurance policy and level of cover. It's best to check with your private health insurance provider to understand the details of your coverage and any requirements that may apply.
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What’s the difference between a psychologist and a counsellor?
While both psychologists and counsellors provide mental health support, there are key differences in their training, scope of practice, and the types of issues they treat.
Psychologists are trained to assess, diagnose and treat a wide range of mental health conditions, including more complex or chronic issues. Counsellors typically focus on helping people navigate life challenges, such as relationship issues, stress, or grief, and may not be trained to diagnose mental health disorders.
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What qualifications do psychologists have (and how are they different from counsellors)?
To become a registered psychologist in Australia, individuals must complete a minimum of six years of university study and/or supervised practice. This includes training in psychological assessment, diagnosis, and evidence-based treatment for emotional, behavioural, and cognitive issues.
In contrast, counsellors are not currently regulated in Australia, meaning there are no uniform standards for qualifications. While many counsellors have formal training, the level and type of education can vary widely. Psychologists are also registered with the Australian Health Practitioner Regulation Agency (AHPRA), while counsellors are not required to be.
